CTTRANSIT CTTRANSIT
ACCESSIBILITY
Most CTTRANSIT buses are equipped with wheelchair lifts and have two tie down positions for
passengers who use wheelchairs. All CTTRANSIT buses have designated preferential seating for
persons with disabilities in the aisle facing seats at the front of the bus. By the end of 1996, all
CTTRANSIT buses will be wheelchair-accessible. CTTRANSIT buses are also equipped with a
kneeling feature that lowers the front of the bus !or boarding by those who have difficulty
climbing stairs.
WHEELCHAIR LIFTS AND SAFETY
In the interest of safety, CTTRANSIT staff will be happy to help wheelchair users become
fan-familiar with the operation of wheelchair lifts and tie-downs. For this service, simply call and
ask for the training supervisor at one of the following CTTRANSIT offices:
ROUTE AND SCHEDULE INFORMATION
Bus route and schedule information, as well as complete system maps, can be obtained at
CTTRANSIT information booths located at Market and State Streets in Hartford and on the New
Haven Green. Or call CTTRANSIT's Telephone Information Centers:
CTTRANSIT
REDUCED FARES
Mass transit users who are disabled with a mobility impairment or are at least 65 years of age may
take advantage of the Department of Transportation's reduced senior/disabled fare policy. To
qualify, individuals must present a Medicare card or State-issued photo identification card each
time they board the bus. The reduced fare is equal to one-half the otherwise applicable adult cash
fare anytime on CTTRANSIT buses (or any other bus system contracted by the Connecticut
DOT). Cardholders are also entitled to half fare during off-peak hours on Metro-North commuter
trains. To apply for an ID card, contact:
CTTRANSIT
Senior/Disabled Representative
100 Leibert Road
P.O. Box 66
Hartford, CT 06141-0066
Telephone:....................................... (860) 522-8101
MULTI-RIDE TICKET
A convenient multi-ride ticket, also called a "stored ride" ticket, eliminates the need to carry exact
change when riding the bus. The ticket is good for ten first-zone bus trips for an unlimited period
of time. A Medicare card or State-issued photo ID must still be presented when using a
multi-ride ticket. Multi-ride tickets are sold at CTTRANSIT's downtown information booths in
Hartford and New
Haven or by mail. To request a mail order form, call one of the Telephone Information Centers.
ESCORT SERVICE
No fare is charged to an escort traveling with a disabled passenger in order to help the passenger
on and off the bus.
SERVICE ANIMALS
Trained service animals for persons with disabilities are allowed on all CTTRANSIT buses.
DRIVER RESPONSIBILITIES
CTTRANSIT bus drivers are trained in the mechanical operation of lift equipment and in
awareness of the special needs of passengers with disabilities. While it is the driver's responsibility
to operate the lift and engage securement devices, passengers must be able to maneuver onto the
lift and inside the bus. Keep in mind that the driver cannot reach into a passenger's pocket or
purse to collect the fare.
Drivers are required to announce all major stops and transfer points. Drivers will announce other
stops upon request.
For
more information Email to rwinfo@rideworks.com
